Director of Workforce Development
Reports To: Chief Operating Officer (COO)
SUMMARY: The Director of Workforce Development will oversee several employment initiatives programs, each with different deliverables, budgets and performance outcomes. This role will oversee the budget and key responsibilities including hiring staff, conducting performance reviews, meeting with program staff to set goals, strategies and operational plans to meet Agency goals. The Director of Workforce Development is involved in full range of managerial duties including long and short-term program planning, budgeting, procurement, grants, establishing procedures and standards that govern the administration of the Agency programs.
DUTIES AND RESPONSIBILITIES:
• Develops, directs and evaluates Comprehensive Employment Services and various employment program initiatives
• Oversees all program workflows, staff, program operation and all administrative functions.
• Hires, supervises, develops and manages staff to ensure meeting the goals, objectives and milestones of the various programs
• Identifies and develops client data and tracking methods. Maintains accountability to meet program goals and objectives
• Consults with President & CEO, prior to delegating administrative tasks., i.e., attendance at meetings of funding sources.
• Responsible for the timely submission of routines and special reports to the President & CEO and the COO, inclusive of reports to funding sources and monthly progress reports.
• Works with the President & CEO on financial matters related to employment and training related projects.
• Increases the client pool for all employment and training projects.
• Identifies marketing of program services to ensure that program eligibility and enrollment meets program goals
• Works with job developers to identify and develop new markets (company contacts) for the placement of clients.
• Ensures compliance with the terms and conditions of employment and training related contracts.
• Works in collaboration with various funding sources
• Researches and initiates individual, corporate and government opportunities
• Provide innovative program development and operational ideas and solutions for current and future contracts/grants
• Undertake external communications with a range of stakeholders, including funders, employers, local officials, service providers and others
• Coordinate with Grants Administrator in a response to request for proposals to renew existing contracts with funding sources. Participate in related negotiations.
• Performs all other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Education and/or Experience: Master’s Degree with related experience or skill. Minimum five (5) years of professional experience with workforce development or vocational adult and youth employment training programs and/or job placement activities. Experience working with nonprofit organizations, community groups and performance-based government contracts. Experience managing staff required. Knowledge of workforce development and managing job placement and retention programs. Valid driver’s license is required; Overnight stays may be necessary.
• Language Skills: Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
• Knowledge and Abilities: Ability to coordinate, plan, direct, staff and organize day-to-day departmental activities and personnel. Ability to establish and follow departmental priorities and ensure achievement of stated objectives and goals.
• Technical/Computer Skills: Possess proficiency in Microsoft Office Suite (MS Word, MS Excel, MS Outlook, MS PowerPoint). Possess proficiency in SharePoint/OneDrive, Microsoft Teams. Strong knowledge of Apricot or similar CRM software is a plus.
• Other Qualifications – Valid driver’s license is required. Must be able to work a flexible schedule as needed.
• Mission Advancement: Incorporates the ULCC’s mission and values into the organization’s vision and strategies. Ensures community engagement. Leads a culture of volunteerism ensuring engagement, inclusion, and ownership. Leads a culture of philanthropy.
• Collaboration: Advocates for and institutionalizes inclusion and diversity throughout the organization. Initiates the development of relationships with influential leaders to impact and strengthen the community. Is recognized as an inspirational community leader who navigates complex political and social circles with ease. Communicates to engage and inspire people within and outside the ULCC.
• Operational Effectiveness: Possesses penetrating insight and strong strategic and critical thinking skills. Invests resources in well-designed innovation initiatives. Creates a structure to deliver organization-wide results to achieve objectives. Develops and implements stewardship strategies. Determines benchmarks and ensures appropriate leadership to meet objectives.
• Action Oriented: Ability to effectively manage complex projects and thrive in a fast-paced environment. Is action oriented and full of energy for the things seen as challenging. Seizes more opportunities than others. Reacts quickly to critical situations.
Salary and eligible incentive structure based on individual and organizational performance metrics.