Back Office Manager

We are looking for a Back Office Manager to join our team!

Why this position is important to us:

• It serves as the backbone of in-store daily operations 
• It highly contributes to our amazing customer experience, while managing a team

Responsibilities:

• Management of back office team
• Shipping and receiving inventory
• Oversees inventory control at the store level
• Special orders
• Vendor relationship management
• Assists store team with merchandise questions and customer orders

What will make you successful:

• Ability to maintain composure in high pressure, fast-paced environment
• Good listener and communicator 
• Organized and good at multi-tasking 
• Comfortable at handling phone calls and in person correspondence
• Professional and welcoming presentation
• Demonstrates attention to detail and has a sense of urgency
• A passion for the jewelry industry

Requirements:

• Previous customer service experience 
• Experience in a luxury retail environment preferred
• Everyone on our team must be a RHINO! Visit our careers page to learn more!