Back Office Manager

Diamond's Direct

Posted: January 7, 2021
Views: 37

We are looking for a Back Office Manager to join our team!

Why this position is important to us:

  • It serves as the backbone of in-store daily operations 
  • It highly contributes to our amazing customer experience, while managing a team

Responsibilities:

  • Management of back office team
  • Shipping and receiving inventory
  • Oversees inventory control at the store level
  • Special orders
  • Vendor relationship management
  • Assists store team with merchandise questions and customer orders

What will make you successful:

  • Ability to maintain composure in high pressure, fast-paced environment
  • Good listener and communicator 
  • Organized and good at multi-tasking 
  • Comfortable at handling phone calls and in person correspondence
  • Professional and welcoming presentation
  • Demonstrates attention to detail and has a sense of urgency
  • A passion for the jewelry industry

Requirements:

  • Previous customer service experience 
  • Experience in a luxury retail environment preferred
  • Everyone on our team must be a RHINO! Visit our careers page to learn more!