Inside the Hope Tank, the mobile shower and laundry center aimed at neighbors in need

Emmanuel and Adrienne Threatt launched the mobile hygiene service during the pandemic as the number of homeless residents increased.
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A YouTube video changed Adrienne Threatt’s life.

“A homeless woman was sharing about dealing with her menstrual cycle while living on the streets,” Threatt said. “And she would have to often decide whether she was going to use her limited resources to buy food that week or feminine hygiene products.”

Threatt was moved. She shared the video with friends and her husband, Emmanuel. Soon, she was moved to action with the help of Emmanuel and volunteers. They passed out feminine hygiene products to homeless women in Charlotte.

Adrienne and Emmanuel Threatt started Hope Vibes in 2017. In November, they rolled out “the Hope Tank,” a mobile hygiene service vehicle.

“The idea was really to be able to provide that hygiene need at the next level,” Emmanuel Threatt said. “So, laundry showers, restrooms with sinks, and toilets and mirrors so that a person can really feel like they’re at home and bring that home aspect just out in the streets.”

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Adrienne and Emmanuel Threatt launched the Hope Tank in November 2020 to help their neighbors experiencing homelessness. Photo: Gracyn Doctor | WFAE
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The Hope Tank houses two full-sized bathrooms and three sets of washers and dryers outfitted in a box truck. Between the bathrooms and the laundry area are two 400-gallon freshwater tanks and one wastewater tank. The setup requires two generators to operate, plus propane to heat the water and the dryers.

“The bathrooms themselves are a mixture between a home bathroom and an RV, so there’s elements of an RV in the Hope Tank — but then parts of it feels like home,” Emmanuel said.

The Hope Tank goes out into the community every second Saturday of the month, with occasional pop-up days in between. Until it was ordered to be cleared by county health officials, the encampment known as Tent City was a regular stop.

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Emmanuel Threatt said the bathrooms are a mix between a home bathroom and an RV to make people feel at home while they’re using it. Photo: Gracyn Doctor | WFAE

When it still stood, a resident there named Chris arrived with a small plastic bag of clothes in one hand. It was cold and raining hard. He got a cup of coffee. During a brief interview, he called the Hope Tank “enlightening” and “positive” before heading to a washing machine where a volunteer helped him.

The volunteers are familiar with Chris. He regularly comes to wash clothes and take a shower. Chris said he’s been homeless for over a year.

The number of homeless residents in Mecklenburg County increased during the pandemic. In January 2020, there were 2,977 people experiencing homelessness in Mecklenburg County. By the end of January 2021, there were 3,022 people, most of whom were Black. New data released by the Housing Advisory Board of Charlotte-Mecklenburg County shows that while Black people only make up 31% of the population in the county, they are 79% of people experiencing homelessness.

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Adrienne Threatt said the pandemic has made it harder for people who are homeless because places they would typically go to freshen up have been unavailable.

“There were a lot more people that were on the streets that just didn’t have the typical access they would usually have inside of restaurants uptown and things like that,” she said.

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The Threatts use art in the Hope Tank, like this piece by local artist Frankie Zombie, as another way to give hope. Photo: Gracyn Doctor | WFAE

Hope Vibes received a $50,000 grant from United Way to help people during the pandemic. Adrienne Threatt said the organization also has sponsors and gets donations. People give items like hygiene products, blankets and socks that are passed out when Hope Tank makes a stop.

“The way that people have this sense of renewal once they’ve had an opportunity to take a shower after not having had one for weeks or months,” Adrienne Threatt said. “Being able to wash their clothes so that they can go to a job interview and not be insecure because they have stains on their clothes or smell a certain way. Like, to me, that’s huge. And I’m thankful that I get a chance to be a part of doing the work that we do.”

She said the pandemic has limited the number of volunteers, but about 20 still show up at Hope Tank events. Volunteer Rebekah Peterson said she can relate to many of the people they serve.

“I come out here because I’ve been in situations where I didn’t have permanent housing,” Peterson said. “And I’ve loved a lot of people that have been in situations without permanent housing, and so I know that a lot of times it doesn’t have to do with bad choices that you made. It’s just things that happen to you.”

In the future, Hope Vibes hopes to get another truck. They’re also preparing to launch the “Solar Sinks Project,” which aims to place touchless, solar-powered hand washing stations throughout the city — another way the couple plans to “give hope daily.”

This story is part of a collaborative series examining Covid-19’s economic impact on Black and Latino communities. The series is produced through a collaboration among WFAE, Charlotte Ledger, QCity Metro and La Noticia. It is supported by funds from Facebook, the N.C. Local News Lab Fund, Google and WFAE members.

More stories from this series


Gracyn Doctor is a reporter at WFAE. She is a graduate of Johnson C. Smith University in Charlotte and Syracuse University in New York, where she was an intern for WAER public radio. Gracyn also hosted and edited a podcast with ESPN’s Maria Taylor, and developed the Talkin’ Black podcast.

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