Charlotte Mecklenburg Library to reopen June 1 with limited service

As a precaution against the spread of Covid-19, only one library-goer at a time will be allowed inside. Here's what else you can expect.
University-City-Library

Library doors across Mecklenburg County will reopen on June 1, and you’ll have to get in line.

As a precaution against the spread of Covid-19, only one library-goer at a time will be allowed inside during Phase 1 of reopening, Charlotte Mecklenburg Library officials announced Thursday.

While customers line up outside, library staff — who will be wearing masks and protective equipment — will encourage a six-foot physical distance between visitors while explaining the available services. Library officials are also encouraging residents to wear masks during their visits.

“The Library is taking extra precautions to ensure a safe space for our customers and staff,” Caitlin Moen, Charlotte Mecklenburg Library chief customer officer/library director, said in a news release Thursday. “We’re moving from virtual-only services to in-person services in a responsible way that focuses on safety.”

Branches will be open during regular summer hours: Monday through Thursday from 9 a.m. to 8 p.m.; Friday and Saturday from 9 a.m. to 5 p.m.

What to expect during Phase 1 reopening:

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There will be limited services at each branch location only for pick-ups and returns. Customers will also notice:

  • All checkouts are self-checkouts. No PIN needed. 
  • Materials that were on hold when the library closed will expire during the week of June 15. 
  • All material/book drops remain closed but designated bins will be available during open hours. Signs will direct customers to the proper bin.
  • Materials and books will be quarantined for 72 hours before they are checked in.

What’s not changing in Phase 1:

  • Fines and fees are still suspended.
  • Restrooms, computer rooms, community rooms and meeting rooms will not be available.
  • Outreach programming will continue in virtual formats.
  • The Job Help Center and all programming/events for children and teens remain online. It can be accessed at cmlibrary.org/calendar.

The first phase of the reopening is expected to last three to four weeks.

“We’ll continue to bring back in-person services during the next weeks and months as it is safe to do so and as we build our capacity to provide service in a new way that meets the safety requirements as outlined by the State and the County,” Moen said.

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