Charlotte Mecklenburg Library to reopen June 1 with limited service

As a precaution against the spread of Covid-19, only one library-goer at a time will be allowed inside. Here's what else you can expect.

Library doors across Mecklenburg County will reopen on June 1, and you’ll have to get in line.

As a precaution against the spread of Covid-19, only one library-goer at a time will be allowed inside during Phase 1 of reopening, Charlotte Mecklenburg Library officials announced Thursday.

While customers line up outside, library staff — who will be wearing masks and protective equipment — will encourage a six-foot physical distance between visitors while explaining the available services. Library officials are also encouraging residents to wear masks during their visits.

“The Library is taking extra precautions to ensure a safe space for our customers and staff,” Caitlin Moen, Charlotte Mecklenburg Library chief customer officer/library director, said in a news release Thursday. “We’re moving from virtual-only services to in-person services in a responsible way that focuses on safety.”

Branches will be open during regular summer hours: Monday through Thursday from 9 a.m. to 8 p.m.; Friday and Saturday from 9 a.m. to 5 p.m.

What to expect during Phase 1 reopening:

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There will be limited services at each branch location only for pick-ups and returns. Customers will also notice:

  • All checkouts are self-checkouts. No PIN needed. 
  • Materials that were on hold when the library closed will expire during the week of June 15. 
  • All material/book drops remain closed but designated bins will be available during open hours. Signs will direct customers to the proper bin.
  • Materials and books will be quarantined for 72 hours before they are checked in.

What’s not changing in Phase 1:

  • Fines and fees are still suspended.
  • Restrooms, computer rooms, community rooms and meeting rooms will not be available.
  • Outreach programming will continue in virtual formats.
  • The Job Help Center and all programming/events for children and teens remain online. It can be accessed at

The first phase of the reopening is expected to last three to four weeks.

“We’ll continue to bring back in-person services during the next weeks and months as it is safe to do so and as we build our capacity to provide service in a new way that meets the safety requirements as outlined by the State and the County,” Moen said.

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